No doubt, you are busy, and your days are filled with work, family, friends, as well as a never ending trail of errands and activities. And given your schedule, it can be difficult to find the time to do accomplish all you want, most importantly spending time with your family and friends. But finding the time to clean your home may be the most difficult to schedule, after all no one really wants to stop and clean house when there are so many other things you could be doing! To solve this issue, hiring a professional cleaning service can be a great choice for you and your family. Here’s what you need to know, to ensure you hire the best cleaning service.
References and Reviews
Before making any hiring decision, ask friends, family, and co-workers for recommendations. Next check review sites for real-life reviews on the cleaning services you are considering. From the personal recommendations and reviews, you can narrow down your search for the best cleaning service. Don’t be afraid to call and ask questions like how many years they’ve been in business, are they insured and bonded, as well as asking for references. Don’t stop there, call the references and ask how long they’ve used the service, if they are satisfied with the service and why, and if they would recommend the service. By taking these extra steps you’ll be well on your way to choosing a good, reliable service.
Bonding and Insurance
In case you didn’t know, bonding protects you should a theft occur. Some cleaning services are bonded, others aren’t. Insurance, separate from bonding, covers accidents that may occur in your home like the cleaner falling while doing his or her job. The cleaning services should have liability and employee accident coverage which includes your home, the cleaning personnel, and the cleaning company.
Hiring and Screening of Employees
You want a professional cleaning service who checks employee references and performs criminal background checks. Its also a good idea if the company confirms the residence status of its employees. And finally, ask about training of employees and if the company uses subcontractors or only their own employees. Subcontractors often don’t have the proper training to get the job done well.
Cleaning Products and Equipment
Another important question is whether the company supplies its own cleaning products and if so what type of products do they use. You want to ensure any products used get the job done well (disinfecting pathogens like salmonella, staph, and E.coli), but are also safe for family members and pets. If ‘green’ is important to you, ask the company if they and their products are “green certified.”
You also want to ask the service about their equipment, its age and how it is maintained, to ensure your home is getting its best clean.
Satisfaction, Quality Assurance, and Guarantees
When choosing your professional cleaning service, you want a service that guarantees your satisfaction. Don’t hesitate to ask the service you are considering, how they measure customer satisfaction, and the steps they take to ensure it. Its also important to inquire about quality assurance standards, after all you don’t want a service which only reacts when you complain, but a service who promises quality cleaning at every visit. And last, but not least, ask what is included in the service’s guarantee.
Now you know and are ready to hire the best professional cleaning service – a company who believes your satisfaction is priority one – a company like Signature Maids.