Is Your Cleaning Service Trustworthy?

When it comes to hiring a cleaning service, you number one goal is to ensure the safety of your family, your home, and your belongings. This, of course, means you have to secure a professional cleaning service with well-trained and trustworthy employees. You can protect your home and family by determining the trustworthiness of your cleaning service’s employees before you hire them to work in your home. Here’s how:

Start with a Check of the Company’s Reviews

Before hiring a cleaning service for your home, check their reviews. Reviews are easier than ever to come by with a multitude of resources from social media (Facebook, Instagram, Twitter) to review sites (Yelp, Google) to home services organizations (Angie’s List, HomeAdvisor) and the Better Business Bureau. From these resources, you can determine the reputation of the services you are considering for your home.

Talk to Cleaning Service Employees if Possible

Some cleaning services are notorious for underpaying workers which often leads to dissatisfaction and dead end jobs that attract less-than-reliable employees. On the other hand, services who treat their employees well, paying them a living wage and treating them well, attract trustworthy employees. Remember, the lowest price service isn’t always the best – as the saying goes – “you get what you pay for!” (Generally professional house cleaning services charge between $25 and $50 per hour – so always get multiple bids for service when making your decision.)

Confirm Bonding and Insurance is in Place

You should never select a cleaning service without confirming they are fully insured and bonded which covers you and your home should something go amiss. Insurance covers damages by the cleaning service should a process or solution harm your home while bonding covers criminal conduct, such as theft, by an employee of the service. When considering a cleaning service, ask for proof of liability insurance and confirm that the company is bonded. Don’t be afraid to ask for policy numbers so you can call the insurance company and confirm the policy is indeed in place and current. If the cleaning company you are considering has multiple employees, they should also have workers’ compensation insurance to cover potential on-the-job injuries.

Ask if The Cleaning Service Runs Background Checks on Employees

Even if your insurance company has reassured you with all of the above, don’t forget to ask about their hiring process from interviews to background checks. While most services have the capability of training new employees, you want to ensure they run background checks and hire people who are dependable and trustworthy. Once you chose a company and a professional cleaner is assigned to your home, ask to see the background check, as well as any references on file for the individual. And an important point to remember, even a company who screens their employees thoroughly is never a guarantee of performance or actions, because a person who just moved to a new state may not show the whole picture. With that in mind, many companies use specialized pre-employment testing during the interview process to gain greater understanding of potential employees. Even so, employers should have liability insurance, bonding, and worker’s compensation insurance in place as protections for clients, employees, and the cleaning service.

Call on Signature Maids

When seeking a trustworthy cleaning service, look no further than Signature Maids, where the team members go through a rigorous screening process, to guarantee the safety of your home and the highest level of service every time. At Signature Maids, the team is licensed, insured, and bonded so you can rest assured you and your property are always fully protected.